To ensure optimum scanning and photocopying quality, clean both the document glass and the slit glass regularly. Cleaning helps avoid scans and prints with streaks, smears, and other marks that transfer from the glass while scanning documents. 

For best results, use a glass cleaner to remove marks and streaks.

1. Slightly dampen a soft, lint-free cloth with glass cleaner. 
2. Remove any paper or other media from the output tray. 
3. Open the document cover. 
4. Wipe the surfaces of the document glass and slit glass until the surfaces are clean and dry.
5. Wipe the white underside of the document cover until it is clean and dry. 
6. Close the document cover. 
7. Test what you have done, by scanning or copying without any document on the glass or in the document feeder.  

If you are still getting marks on your scans and copies, please contact our service team.