Knowledge Hub

Avoid Common Printer Installation Mistakes

When installing a new printer on your network, it can be tempting to use Windows’
“Add Printer” feature and let the operating system find the device automatically. While this may seem like the quickest option, it can often lead to printing problems further down the line.

Printer installtion

Why Adding a Printer by IP Address Matters

We always recommend installing network printers using their IP address rather than allowing Windows to discover them automatically. Adding a printer via its IP address allows you to select the correct manufacturer driver, ensuring that all printer features, finishing options and print settings work as intended.

When Windows automatically detects a printer, it will often create what is known as a WSD (Web Services for Devices) port and install a generic Microsoft driver. Although the printer may appear to work initially, this setup can cause a variety of issues including:

  • Incorrect page formatting
  • Missing print settings and finishing options
  • Print jobs becoming stuck in the queue
  • Communication problems between the computer and printer
  • Reduced reliability and performance

Using the manufacturer’s dedicated driver helps avoid these issues and provides the best possible printing experience.


Set Your Own Default Printer

Windows includes a setting that allows it to manage your default printer automatically. While this may sound helpful, it can often cause confusion by continually changing your default printer based on the last device used.

We recommend disabling this option and selecting your preferred default printer manually. This ensures documents are always sent to the correct device and avoids unnecessary frustration when printing.

EP Grey (8)


Browser Printing Can Cause Conflicts

Many web browsers include their own print dialogue and printing preferences. Whilst these can be useful in some situations, they may not always communicate correctly with the printer driver installed on your PC.

If you experience printing issues from websites or web-based applications, look for the option to “Print using system dialogue” or similar. This ensures the print job is processed using the manufacturer’s driver and settings rather than the browser’s own print engine.

EP Grey (9)


Don’t Forget a Static IP Address

A static IP address is another important part of a reliable printing setup. If a printer’s IP address changes, computers may no longer know where to send print jobs, resulting in offline printers and failed printing.

Assigning a static IP address ensures the printer always remains at the same network location, allowing computers and print servers to communicate with it consistently.

Static IP

Need Help?

Our team regularly helps businesses optimise their print environments and resolve printing issues caused by incorrect installation methods. If you’re experiencing driver problems, print queue issues or unreliable printing, get in touch and we’ll be happy to help. You can call us on 01322 643826 or fill in the form below.